We are here to serve you during COVID-19.
As an eCommerce, Altitude Sports is open and here to serve you during the COVID-19 pandemic, in accordance with the government of Quebec’s most recent outlines.
Merchandise quarantined 72 hoursAll new merchandise and returns we receive are set aside, and in effect quarantined, at our distribution centre for 72 hours before being processed by our employees.
Adjusted shipping deadlinesOur warehouse is a safety-first zone. Shipping deadlines are adjusted at check-out to accommodate all of the extra precautions we are undertaking to ensure our employees’ safety.
Safe no-contact deliveriesOur deliveries are now no-contact, as our shipping carriers have suspended the need for signatures.
We are extending our offer of our membership advantages for free to all our customers until April 13. These advantages include our membership discount and free returns on all orders shipped within Canada. By doing so, we hope to promote your comfort, your health, and make your life easier within the means available to us.
Working together and taking positive action ensures we will emerge even stronger than before.