We get it—you want your order shipped safely, conveniently, and at the best possible price. At Altitude Sports, standard shipping within Canada on orders over $49 is free.
At checkout, you’ll be able to see the estimated delivery time of your chosen shipping method. These estimates take into account order processing and shipping time.
Once your order transaction is complete, you'll receive a tracking number in a confirmation email, allowing you to track your package at every step. Contact our full-time customer service staff to answer questions that may arise before or after placing your order.
Free Shipping Within Canada On Orders Over $49
Standard shipping is free within Canada on orders over $49 - before taxes & after applicable discounts.
Surcharges may apply due to dimensions, weight, or remoteness of delivery.
Free express shipping on Canada Goose, Arc'teryx, Vallier, Veilance and Nobis
Estimated Delivery Date
Check your chosen courrier’s estimated delivery time in your shopping cart. Processing time is incorporated. Weekends & holidays are excluded.
In Canada, we guarantee delivery time estimations. We reimburse shipping fees for all orders that arrive after their predicted date. Delays due to unforeseen circumstances like storms, credit card verification or postal strikes are not counted against allocated delivery times. Note your shipment may arrive before the estimated date.
For deliveries to the United States and other countries, Altitude Sports does not guarantee estimated delivery dates. Couriers’ sub-contract shipments & customs’ variables are unknown. For more info, read the following section.
See checkout after selecting your shipping method & courier.
We instruct carriers not to safe drop. So no packages will be left unattended, they are either delivered to an authorized recipient or a notice card with further instructions will be left.
We suggest having your order delivered to your daytime (9 AM to 6 PM) location.
Ensure you provide the correct address to prevent reshipment or return fees at your expense.
Refusing Delivery, Unclaimed Orders, Incorrect Address
If you refuse your order upon delivery, or no one was home during multiple delivery attempts, or your order is unclaimed at the shipping courier - your order will be returned to our warehouse and you may incur a restocking fee.
After placing an order, you will receive an order tracking number via email. You’ll also be able to see the tracking number in your account.
Available couriers are displayed at checkout. Note, only Canada Post delivers to P.O. boxes.
Shipping Within Canada
Taxes depend on your Canadian shipping address, not the billing address. See details by province.
International Shipping Restrictions
Note that due to supplier agreements, certain products cannot be shipped outside Canada.
These icons denote U.S./international availability:
- Global shipping
- Shipping to Canada & U.S.A
- Shipping exclusive to Canada
If you place an order with multiple products, one or more of which cannot be shipped to your destination, we will remove those products and ship the rest.
Shipping To The United States
Recipients of U.S. orders are responsible for all fees (taxes, duties, customs charges). We reserve the right to refuse orders to the United States.
Shipping fees apply to orders under $99 (before taxes & shipping). Surcharges apply to Alaska, Hawaii & Puerto Rico.
Orders shipped internationally aren’t subject to Canadian taxes. Recipients of international orders are responsible for all fees (taxes, duties, customs charges). We reserve the right to refuse international orders.
Note, Altitude Sports cannot ship orders to EU countries.
Shipping Oversized Goods
Shipping surcharges may be applied due to dimensions, weight, or remoteness of delivery.