After contacting Arcteryx I was required to send in a copy of my receipt. I did that. Then they responded back with an email explaining that pilling is normal. I get that but as per my previous notes, it’s only one piece that’s doing this. Also, the pilling is really bad – like notice it from 10 feet away bad.
I noted that I didn’t accept this as being normal and the best they could come up with was a 40% discount off a purchase of the same item.
I was polite and reasonable thought the entire email discussion but I’m certainly done with that brand.
]]>TNF lost their way years ago and comparing their items against the dead bird brand is funny to me.
Products like the Alpha SV are a benchmark others are judged by for a reason. My whole climbing kit including my harnesses are Arc.
I own the Alpha SV(100d,) Alpha AR pants(100d,) Proton LT, Fortrez, Psipon AR softshell pants, Alpha AR gloves, blah blah blah.
I do own a few TNF items but from an outerwear perspective as far as items I have to rely on to keep my 6 covered I will stick with Arc no question.
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