To add some ease to your Boxing Day shopping preparations, we’ve created an FAQ compiled from the most frequently asked questions from our customers in previous years. With answers to every question, you won’t miss out on any discounts.
Plus, we’ve got tremendous deals going on at our sister site, The Last Hunt. Get to the Hunt while the going is good and shop incredible past-season discounts on premium brands!
All You Need to Know About Boxing Day at Altitude Sports
Q: When does Boxing Day begin?
A: Boxing Day is on December 26, but you can expect to find special Boxing Day deals on Christmas Day, December 25 at Altitude-sports.com. There will be new deals added daily so get a head-start on your Boxing Day shopping while quantities last.
Q: What if I buy something and the price drops a few days later?
A: Altitude Sports has a 15-day Price Matching policy. If you purchase an item and the price drops after your purchase, or you find the product at a lesser price elsewhere, we will refund your account the difference in Alti Dollars. You can request a price match here.
Q: What brands will be discounted?
A: Throughout Boxing Day Week, you'll find rarely-discounted brands on sale. Subscribe to our newsletter to receive updates on new discounts and promotions throughout the week.
Q: Are sales final?
A: Nope! Altitude Sports has a 30-day return policy. We encourage you to purchase multiple sizes if you're unsure, because availability will be limited once Boxing Day is over. Increase your chances of finding the perfect fit. The returns are easy and free for Altitude Sports Lifetime members.
Q: Are Altitude Sports Boxing Day discounts real, or do you boost MSRP so prices look lower?
A: Our discounts are real. We establish "regular" prices based on the manufacturer's suggested retail prices (MSRP).
Q: What if the products I buy don’t fit?
A: Not to worry! As mentioned above, Altitude Sports has a 30-day return policy. In order to return products, they must be in perfect condition with the original tags and any packaging, ex: shoe boxes, clothes hangers, etc. Refunds will be made within 5 business days after the product has been received.
Q: How can I get the biggest discount possible?
A: Subscribe to our newsletter and be the first to know about our upcoming discounts.
Become an Altitude Sports Lifetime Member. You can become a Member by purchasing the membership here. It's a one-time payment that applies to your first purchase and every future purchase made at Altitude Sports.
Check the offers and coupons page for discount codes that may be applicable to items you wish to purchase.
Q: Should I expect a longer delay than usual to receive my order during Boxing Day sales?
A: At Altitude Sports, we are proud to ship as quickly during high traffic periods as we do during the rest of the year. During the holiday season, it's important to be aware of the holiday hours of our shipping companies. If you're ordering something that you really need by a certain date, it's best to plan ahead and order it well before you need it.
HOLIDAY DELAYS
Please keep in mind that during the busy holiday season our carriers may experience delays and the tracking information they provide may not stay updated.
Our customer service agents will only have access to the same delivery information you'll see in your tracking information from the carrier.
Q: What other website does a killer Boxing Day Sale?
A: The Last Hunt, which already offers the best prices in town on past season products from the best brands, will also offer additional discounts on their already discounted items. The more you buy, the more you save. Sales are final and no price matches will be made. If you like the model and you like the discount, we suggest you buy it while it's still available. Keep in mind that the sizes and colours are limited on this website because they are past season models.
Q: What if I still have questions about a product after reading the product description?
A: Altitude Sports is proud to have a devoted customer service team available seven days a week to help you and to provide the best online shopping experience possible. If you have further questions, our customer agents can be contacted by phone, email, contact form and live chat.
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